{
  "about_expert_club": "Birla WhiteExpertsClubis the fastest and most lovable app-based loyalty platform with over 14.5 lakh downloads . It offers seamless Digital KYC and instant cash gratification on every transaction of ₹100 or more, no limits on number of transactions. Designed for contractors and applicators , it brings unmatched ease, rewards, and recognition in one place. Members enjoy exclusive benefits like Portfolio, Tender Tiger Contractor Groups for helping them grow their professional profile and income. A structured certification program boosts credibility and career advancement. The app ensures transparency, real-time tracking, and hassle-free reward redemption . Join today to experience the smartest way to earn, learn, and grow with Birla White!",
  "expert_club_key_features": "KYC Without Physical Documents, Digital Cash Transfer within seconds to Bank AC/UPI, Portfolio Showcase, New Work via Tender Tiger, Contractor Groups",
  "expert_club_frequently_asked_question_faqs": [
    {
      "question": "What is Birla White Experts Club Program?",
      "answer": "Birla White Experts Club is a loyalty program designed by keeping in mind the interest of Painters/Applicators/Contractors. The Birla White Experts Club program is an endeavour to nurture the relationship with Painters and Contractors and take it to greater heights through a common platform that helps us collaborate more e actively and provide value-added solutions."
    },
    {
      "question": "Who all can join Birla White Experts Club Program?",
      "answer": "Birla White Experts Club is designed for Painters and Contractors only."
    },
    {
      "question": "What is Birla White Experts Cub Loyalty Program Login ID?",
      "answer": "Login ID is a Unique Identification Number created for each program member to access the program and enjoy benefits. Login ID is your registered Mobile number with Birla White Experts Club."
    },
    {
      "question": "How do I get more information on Birla White Experts Club Program?",
      "answer": "There are three ways to get information on the Birla White Experts Club Program. You can refer to the e-program brochure which is a part of the welcome kit handed over to you by a Birla White Representative You can reach out to our call centre at 1800 3090 221. You can reach out to your Sales/CASC Officer designated within your area at Birla White"
    },
    {
      "question": "How can Painters & Contractors join Birla White Experts Club Program?",
      "answer": "There are three ways to join Birla White Experts Club Loyalty Program Member can register themselves by downloading Birla White Experts Club mobile app from Google Play store in case of Android user and from Apple App store in case of IOS/iPhone user Members can take help from the Sales/Customer Application Support Cell team designated at Birla White local area once Members can call on our toll-free number at 1800 3090 221 to seek help for registrations"
    },
    {
      "question": "What are the benefits of the Birla White Experts Club Program?",
      "answer": "This program will not only enhance our bond but also reward the members for their contribution and hard work. The program benefits for members include Access the interactive mobile app Specially curated Birla White Experts Club Program Reward Catalogue Dedicated call centre and support from Birla White team Upskilling training to get new customer Showcasing talent/skills Professional prosperity Meets greets with Birla White top management members"
    },
    {
      "question": "How can Painters & Contractors earn points?",
      "answer": "Painters and Contractors can earn points on the purchase of a wide range of eligible Birla White products."
    },
    {
      "question": "How long does it take for the Experts Club loyalty program account to be activated?",
      "answer": "The member's account will be activated within 1-2 working days, and his/her login details will be shared on the registered mobile number. In case a member is unable to log in to the Birla White Experts Club Loyalty account, he/she can contact the program call centre at support.expertsclub@adityabirla.com or call us at 1800 3090 221."
    },
    {
      "question": "How can a member check his/her Birla White Experts Club loyalty account details like transaction history & points balance?",
      "answer": "Members can download the 'Birla White Experts Club' Mobile app from Google Play store in case of Android user and from Apple App store in case of IOS/iPhone user and visit the 'My Account' section to check their account details. Alternatively, they can also call the program call centre number at 1800 3090 221 to know the details."
    },
    {
      "question": "How many gifts can a member redeem in the Birla White Experts Club Loyalty program?",
      "answer": "Members can redeem as many gifts as they like as per the available points in their respective Birla White Experts club loyalty account"
    },
    {
      "question": "How can a member redeem his/her points?",
      "answer": "Members can redeem his/her points by logging on to the rewards catalogue section of Birla White Experts Club Mobile App or they can also encash points against cash via Bank transfer/UPI. They can also contact the program call center at 1800 3090 221 or can email us at support.expertsclub@adityabirla.com"
    },
    {
      "question": "Can a member redeem a reward of higher points value than his point balance and pay the difference in cash?",
      "answer": "No, member cannot pay in cash. The value of products/e-gift vouchers should be equal to or less than the member’s point balance.​"
    },
    {
      "question": "Is it mandatory to submit Aadhar, Pan Card & Bank details for points redemption?",
      "answer": "Yes, it is mandatory for members to submit their Aadhar Card details before the redemption if they would like to take benefit of gifts they have to submit Pan Card along with bank detail if they would like to encash points against cash."
    },
    {
      "question": "Can member share their points with friends?",
      "answer": "No, member cannot share their points with friends"
    },
    {
      "question": "Where and when will the redeemed reward be delivered?",
      "answer": "The redeemed rewards will be delivered at the member's registered address within 21 working days from the date of confirmation. In case of Rural/Extremely Rural location it might take a bit longer time."
    },
    {
      "question": "Till when the Birla White Experts Club loyalty points be valid?",
      "answer": "Birla White Experts Club Loyalty Points are valid till the continuity of the program provided member does not exit the program the program on their own but points need to be redeemed within 2 years."
    },
    {
      "question": "What will happen to members account which is unused for long period of time?",
      "answer": "The member's account will become inactive from the date of exit. All unredeemed points will expire, and no new Birla White Experts Club loyalty account will be created with the member's registered mobile number in the future"
    },
    {
      "question": "Whom should members contact in case they have any queries?",
      "answer": "In case of any queries or feedback, members can contact the Birla White Experts Club Loyalty Program Call Centre Team: Email: Call: 1800 3090 221, Monday to Saturday, 09:30 am - 6:30 pm (Except Public Holidays)"
    }
  ]
}